Worst Guest Experiences '04

Another story I have comes from a friend working The Rocket at Lagoon. This man had jumped the fence, and was caught line jumping, as soon as he saw my friend coming he jumped one fell to the ground, jumped another fence fell again, than jumped the last fence, but he landed on his feet. By this time laughing security guards were waiting to take him off, the whole crew could not stop laughing for the rest of the night.

Oh... the stuff that happens when I'm left in charge! :-P Last season on a VERY busy weekend on gemini, a lady and her family decided to leave the line. Upon doing so I caught them cutting through the front yard to the exit and proceeded to head up the exit to the platform. She then tried to use the excuse of "I forgot to leave my parent swap form up here, can we ride?!?" Can WE ride... as in all EIGHT of them! To make a VERY LONG story short.... she became very heated with us (TL, Sup and all) cuz we knew she was trying to cheat the system and went away a very unpleasant mood! Feel free to contact me for more details!!

Brad

-Gemini Crew '04

Me: I'm sorry ma'am I can't let you take that stroller up into the stadium, you can park it right around the corner underneath the stadium, though.

Guest: Is anyone going to be watching the strollers?

Me: Well I will be sitting here for the duration of the show, but I can't be held responsible for anything that might happen to them while you're watching the show. (*didn't say this* plus come on woman, do you think I can remember which strollers belong to who?? how would I know if the theif was a theif and not just another parent leaving?? *didn't say this*)

Guest: Well I saw someone in a wheelchair go up the ramp - if they can go so can my stroller. *tries to walk past me*

Me: *follows* no ma'am there IS handicapped seating, but the area is only FOR handicapped guests. if all of those strollers went up *points at the parked strollers* there wouldn't be enough room for guests in wheelchairs to sit. If your child is handicapped then you ARE allowed to take the stroller up. (*note* there's a certain kind of wheelchair that looks like a stroller we are allowed to let up ... her's wasn't one *note*)

Guest: My child isn't retarded!

Me: *containing laughter* Then you can't take the stroller up, I'm sorry.

Guest: I paid to be here, I can do what I want. My child wants to see this show!!

Me: ...and they CAN see it, but not in the stroller.

Guest: *sits down on a bench next to the entrance* Well I guess I'll just sit down here then!

Me: You're more than welcome to, if you like. Under the stadium, there are TVs displaying a live feed of the show if you'd like to watch that.

Guest: Trying to get rid of me aren't you?

Me: no ma'am, just giving you options. (*didn't say this* yes *didn't say this*)

At this point she stands up and tries to run past me with her kid in her stroller - successfully (I'm so ashamed)

I call up to the tech booth, and we have someone escort her (and her durned stroller) out of the stadium. She filed a complaint against me at Park Operations, I guess because later my supervisor came and congradulated me on a job well done. w00t.

::sigh::