Pinks hotdogs!

This is just a general question to the audience, and not just those who have suffered cyber-bullying by moi. (but please, if you are able to pull yourself together, join the conversation).

If you buy something at a place like CP, and truly hate it...and I mean really hate it...like, to the point of desiring vomit over what you're eating, do you ever ask for a refund/replacement?

I sure do.

And I've gotten my money back 100% of the time.

Now, let me explain. I don't mean throwing a tantrum (my mother-in-law does that)...nor do I mean waiting until you're done consuming the god awful hyper-priced piece of bantha poodoo. All I mean is simply politely saying..."you know, this wasn't what I was expecting...may I pick something else...(or simply ask for a refund and return the awful purchase).

Over the 4th, my family and I were at Busch Gardens Williamsburg (amazing food, by the way) for four days, and over that time I got a replacement beer (I was trying something new at the Festhaus), and a replacement pretzel (mine was way over-done)...

I certainly don't "bully" the cashier...or call them clueless (that could damage them...especially if they are young)...I just simply don't pay for crap I don't like.

Or do you just swallow it and then grumble? Believe it or not, they'll usually go out of their way to make you happier than you are if you're kind.

We politely asked for and received a refund at the RoundUp counter service at the back of the park at CP for a "rubber hotdog" ($7+) which we were given. I think that was the only time we felt the need for a refund on food we purchased at the park.

If its nasty, definitely ask for a replacement or refund. That stuff is expensive and no need to walk around pissed off because of it. Just don't be a douche bag about it!

Krafty said:

KTbee said:
The menu at the CP pinks was also very limited compared to the menu online. For the money we could get more food at other places in the park.

I'd like to know where in the park you can get 4 adult meals significantly bigger than pinks hot dogs and 5 drinks for $50 not counting the hot dog and brat carts and not using passholder discounts.

I love Pinks. It is one of very few places in the park I can eat without feeling queasy afterwards.

You decided to not include the brat carts in any possible answer, just because it blows your theory out of the water? C'mon. Admit it, $32 for the same amount of food is way better.

dj, Just out of curiosity, how does my recognizing amusement park food for what it is determine whether I have a "discerning" palate". I am quite able to enjoy amusement park food for what it is. As it happens I have dined in many fine dining establishments in London, Paris, New York, L.A. and many other places. One has to learn to appreciate different things for what they are meant to be. It makes life so much more enjoyable.
In a previous post I mentioned that the counter person was having a very hard time. The last thing she needed was a customer wanting their money back. She couldn't even figure out how to ring up a regular order. Getting a refund would not have changed our decision not to return. It would just have made it more difficult for someone having a bad day.
If you enjoy Pinks that is fine. I have no problem with that. Life is full of choices. We do not have to agree.

Scottyf said:

You decided to not include the brat carts in any possible answer, just because it blows your theory out of the water?. . .

I decided not to include the brat cart because it is not significantly more food than pinks (a tiny bag of chips is not significant especially when the pop is also tiny) and does not offer a veggie option which is a requirement for Ktbee.

Kevinj said:
If you buy something at a place like CP, and truly hate it...and I mean really hate it... do you ever ask for a refund/replacement?

What, and ruin the ability to complain about it on the Internet? ;)

KTbee said:
dj, Just out of curiosity, how does my recognizing amusement park food for what it is determine whether I have a "discerning" palate".

If you've never been disappointed in CP's food in 65 years, I would find it incredibly difficult to believe you have a discerning palate, regardless of your expectations. Nevertheless, it was a joke/admittance that perhaps Pink's food was truly as bad as you describe.

But honestly, if you weren't being hyperbolic in your description of their food, then you should have mentioned something to the staff. Something may have been amiss with their ingredients.

There's always Joe Cool's. 2 med pizzas with water are $30 + tip. Pops about $12 more.

I ordered 2 cheese on a sticks, paid for them and got the 2 free pops with Platinum. Then the girl served 2 of them on the counter. I swear, one was half the size of the other. I asked if I could get a full sized one, and the cashier took the dinky one, and asked her to cook more. I think she reluctantly replaced it with a fresh, full length one! And the cashier gave her the "I told you" look.

While we're talking about returns, I just thought of an odd experience at Kings Island last year. I had an unlimited drink wrist band, and I went to the window to grab an orange Fanta. Well, apparently the orange Fanta there is a non-carbonated orange drink, which I found gross when expecting orange Fanta pop.

I went back to the window, explained I had an unlimited drink wrist band and thought it was supposed to be Fanta orange pop...could I just have a Coke instead?

He replied, "Yeah, our orange Fanta is not the orange Fanta pop, but I can't give you another drink." Now I could have just walked to another stand, but this caught me off guard.

I explained it wasn't another drink, because I had already handed him the orange one back for a replacement. He said, "Let me go ask what I can do."

He then had a meeting with 2 other employees, pointing back at me. He picked the orange drink up from the front counter and placed it on the back counter. Then, he grabbed me a Coke in a new cup and acted like he was doing a big favor.

Does anyone know why this was such a big deal? lol

Knowing what little I know about the operations of food services at the parks, I'd assume it was probably a situation not covered during training. Most of those employees are programmed to do literally nothing that's not explicitly covered/approved by their superiors.

Yeah, oh well, it makes for a funny story. It was one of those situations where I thought he was playing with me, but he was dead serious.

It was weird how he put the rejected drink on the back counter though. I figured maybe Cedar Fair counted cups or something...maybe they had to photograph it and document it in the books as a loss. ;)