What do you want from your ATL/TL/Sups?

hmmmmmm

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1st Year @ CP
2003- SANDCASTLE Reservation Clerk~ Along w/ DIANA!!!!!! :)

This is an interesting topic, and I just thought since have been in leadership for three years i would give a little opinion/advice. I have learned that the best way to make your crew a "crew" is to be there for them, and be honest with them. Become friends, do things as a crew, but draw the line at work. BUT Dont make work horrible, we all know that if you arent havingfun at work it makes for a very long day. have fun while being safe, and nice to the guests and all that. Yes it is possible.

My one last comment is being a TL/ATL isnt always as easy as it seems. Just keep in mind that if someone on the crew messes up, not only do they get in trouble but the TL takes the crap too. The TL/ATL gets yelled at by the guest, and by management. From there, I never yelled at my crew like I got yelled at. All they needed to know was that I got in trouble, and the respect was there, so it never happened again.

Good Luck to all you new TL's/ATL's.

Dana

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Camp Snoopy ATL '00
Camp Snoopy TL '01
Gemini TL '02

Good Point there Dana I have experiacned a lot of TL's that don't give a crap about anyone but themselves *Cough, Meijer,Cough* and some who were just plain rude from the beginning but thankfully changed their tune (Remember Rob?). Anyway I hope my crew this year is as cool as it has been these past seasons.(2000 is stil lthe best) Thankfully I got an actualy ride this time.

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One Man, One Mission, One Thought To Save The World.

Camp Snoopy 2000-2002
Mean Streak 2003


Gene not all blue tags are ass#$#@. Trust me my tl and atl where great. They never cause any drama . Yes i have to admit there are some that I know that did, but i wont go there here.
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Kelly aka TazMaster
CP@LE RR 2000
White Water Landing 2001
Wicked Twister/Kiddy Kingdom 2002
Ast. Team Leader GCA 2003
RIP STEVEN CROWE 8-6-82 1-4-03
MY CRAZY LIFE
The one thing i can say about TL's and ATL's is that they have an entirely different set of expectations from management than that of the traditional crew member. Those in leadership are expected to meet and exceed the cornerstones everyday in every way. Not only are you expected to do that, you are also expected to promote those cornerstones to your fellow crew members. In doing this management isnt looking for you to be a "lil hitler" they are looking for you to be a great example and facilitator of communication between the crews and management/supervision. And if you lead by example, and communicate between your crew and management all expectations and problems, you and your location will succeed in the eyes of management.
99er's avatar
Hmmm......MF_BDogg, you would make a good TL or double blue! I'd work for you:)

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Screamsters 2001
Millennium Force/Screamsters 2002
If I dont get out of here and find me a sweet bus station skank, I might do something disgusting that I might really regret!

Dana by far is the best blue tag i've worked for and as a crew member at gemini last year i worked for alot. I hope to be as good as her when i get my blue tag.

luv you dana

Gemini 02

TC 03


ChodaBoy20 said:
Speaking of "little Hitlers"...anyhow...not all blue or double blues are that bad..my roomate was my blue tag and he was cool as heck, laid back, and busted his butt along with us...i know there aren't very many others like that but i DO know there are a few that are good........

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Breakers Express '02
TBA... '03


I never meant to imply that all sups were fascista...my sup was as cool as they come, as well as the manager for all of FT. Ken would work his butt off just like a red tagger when it came to serving food fast and effeciently; my sup would let me schedule my break for the last half hour of my shift as I would often as not work through it and clock out! The xtra half hour came in handy to clean up my body though!


Cedar_Point_Police said:
Anyone with a "blue or double blue tag" are total A$$HOLES! The color of the tag goes to their head. Park Operations has to be the worst department for this. Its stupid taking orders from someone your age. They abuse their power way too much. I thought working rides would be awesome but it SUCKED. The supervision in area 2 are the worst and it needs to be changed. "DO NOT WORK RIDES" thats all I can say! Thats why I am NOT returning to Park Operations this season. I chose a department were I can enforce park rules and not get written up for it! "And you can take that to the bank"

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Wicked Twister / Millennium Force 2002
Cedar Point Police 2003


"Fascista" in the progress of forming! A good law enforcent officer wants to help others and make a difference; not just show what the size of his/her ghi is! Too bad they dont take psych profiles of CP police before they are hired/trained.....

Just to bounce off of that, you can talk to your ATL, TL, sups and even your department manager if you feel uncomfortable about anything the leadership of your crew is doing. Most of us are actually very nice, down-to-earth people who understand where you're coming from. We want everyone on our crews to succeed and have a really great time at the Point, and are really open and want to listen to the suggestions of the people around us.

It's really unfortunate that one summer's experience or one person's influence gave you such a negative view of leadership at the Point, CP Police. In my opinion, jobs at Cedar Point are awesome because college students who work there have an opportunity to build their leadership skills and become more confident in themselves. The force of many is way more powerful than the force of one, and a good leader knows how to bring people together to create that awesome dynamic. Being a leader is not about being a tyrant; it's about being able to take information, ideas, and suggestions from the people around you and show the initiative to put them together and make good things happen. It's about being a good role model and a resource person, someone you look up to and want to work hard for because they respect you and appreciate what you do for the team.

I've been lucky enough to know a lot of people like that during my few summers at the Point, and I'd follow them anywhere.
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~Lee~

Group Sales ATL '01
Group Sales TL '02
Park Admissions Supervisor '03
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"The greatest leaders don't take credit for their actions; they don't have to."

God you are correct again Lee, I was not a real good manager when I had to run a Service Merchandise Jewelry department..I had 35 complaining employees...a regional that was more interested in form than SALES! and I was not allowed to lead by example.

I lead best by being at the front of the battle as I imagine any good sup at CP does. The best ones I knew did the same thing. When I was allowed to lead by example (JB Robinson) my store had a profit for the first time in its history!

Lee I am forced to compliment you because what you say is sooooooooooo true!

I have to say, I have been enjoying this topic since it first started. I am entering my 4th season at CP...2nd as a TL....There have been many good points brought up here that I wish my crew from last year would have read....A lot of people automatically think that being an ATL/TL/Sup means having it made, an easy job. They don't understand, as has been stated before, all the extra work and pressure that goes into it.

Well, I could ramble on about this forever, but the main thing I wanted to say was this: Comminucation is one of the most important things to have in oder to have a smooth relationship in your area. If a an ATL/TL/Sup is doing something you don't agree with, simply talk to them about it. Just like Lee said...we are down to earth people. but how are we to know there is a problem of some sort if our crew does not communicate with us. For example, last year, my crew was upset because they felt I didn't want to associate with them because I wasn't going out to the bar every night. I didn't know that. I'm just not a bar person. It was nothing against them at all. And had they come to me to explain that, I am positive we could have worked that misunderstanding out. Bottom line, communicate, communicate, communicate!!!!! Don't let little things blow up into bigger things than they just because you didn't communicate with each other!!!!! I am sure we will all have a great time this season.....and keep up the suggestions on this topic! They are very helpful!!!!! Much more so than Eileen and her meetings LoL! :-)

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Please do not bump or ram your go-karts. Bumping, ramming, and reckless driving will get you removed from the ride with NO refund.....Graaaaaaaaand Prix 30...


Cedar_Point_Police said:
Anyone with a "blue or double blue tag" are total A$$HOLES! The color of the tag goes to their head. Park Operations has to be the worst department for this. Its stupid taking orders from someone your age. They abuse their power way too much. I thought working rides would be awesome but it SUCKED. The supervision in area 2 are the worst and it needs to be changed. "DO NOT WORK RIDES" thats all I can say! Thats why I am NOT returning to Park Operations this season. I chose a department were I can enforce park rules and not get written up for it! "And you can take that to the bank"

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Wicked Twister / Millennium Force 2002
Cedar Point Police 2003


now wait- it's not that you may have gotten written up for enforcing the rules, it is how you did it. i got written up for telling someone to leave line because i saw them line jump- though i got written up for how i did it. park op is the best place to work for at cedar point. i have worked at other parks, and no park is like cedar point. esp. park op. not only that you had a great crew last year. kim rules! set rules! melissa rulz! chief is a niceguy, but it won't be like working for the best of the best in park op.

This is a good thread as I have alot of sup experience, mostly good and some bad. When I was allowed to excercise discresion and flexibility I was very successful. The regional for 200 stores of Kay Jewelers did not understand the concept of "breakeven". I took my balance sheet and cash flow statement and explained it to him politely and he agreed with my discount strategy! Go figure...

I was also blessed with employees that were my freinds as well. I hired folks that I liked and were personable, one was a football coach from the same team that my lead salesperson coached on..The interview took about a minute and mike worked out to be a decent salesperson.

I think the most important aspect of management is employee empowerment. An employee that has responsibility and accountibility is usually happy. I usually let my employees lead and I would clean up the mess on occasion(like an excessive discount).Its all about the folks that work for you and treating them rite!

Oh boy, oh boy!

I actually have a philosophy on this!

There is nothing more stifling in a work atmosphere than a garrulous ass who makes everything around and under him/her a living hell. Because of this and the kabal of crappy managers I had in all my high school jobs, I thought the best way for me to function as ATL of Gemini was being not only a good example by staying in rotation and taking normal length breaks, but also by being the crew mediator so all disputes and opinions could be aired out in timely fashion. (This meant not taking sides without first hearing both sides.) The notion of voicing and embracing all disparate gripes, *****es, disputes, etc. and trying to treat everyone with the same respect they treated me made working with my crew, to be unnecessarily redundant, a treat.

Yeah, my crew fought a lot, but we formed tight bonds because everyone knew they had a job to do and everyone knew they could depend on MOST everyone else to complete their tasks at the same time. After awhile, we all got over ourselves and developed a sense of humor about our pettiness, not unlike a sitcom family. As long as you are "there" for your crew to answer any questions and help out with any problems, and, likewise, if your crew is "there" for you, then the summer goes swimmingly.

I must also throw in some advice--don't be afraid to level with your crewmates. If I told someone that I needed them to do something even thought I knew they didn't want to do it, I would at least tell them why I HAD to make them do it. It just seemed like the respectful thing to do. For example: "You have to go to Camp Snoopy because I am not allowed to play favorites and, this way, it will be at least a few weeks before you have to go again. They make me staff other rides--you know this-- and it is just ONE DAY." I had to work just as hard as anyone else. I wasn't any better because of my exalted position; I still had a job to do and oftentimes I would suck at it, but the operation of the Gemini when me and Amy were in charge spoke for itself.

I actually think my crew helped me out more than I helped them. They made me look good and consoled me amid my personal problems. I just hoped I did the same.

I miss everyone. I won't be coming back because I am still on the forbidden list.

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Shepoopie!
*** This post was edited by Vitaminized on Gemini 2/12/2003 5:07:51 PM ***

Well said, RedBrigade! I totally agree. ;)

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Take life with a grain of salt. . .unless of course you have high blood pressure -- then you may want to take life with a crystal of sodium-free salt substitute.

Go read "The One Minute Manager." Learn it.
I want lots and lots of hours to work.

-Mikey :)

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Let your mind go...and your body will follow...


arearew said:
Go read "The One Minute Manager." Learn it.

And then use it for kindling. The book was written by folks that wanted to sell a book and not manage. Its not very useful in any practical sense!

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