Please be realistic and positive with your descriptions.
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~Lee~
Group Sales ATL '01
Group Sales TL '02
Park Admissions Supervisor '03
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"The greatest leaders don't take credit for their actions; they don't have to."
Also, I want someone that is FUN!!!!!! Im sure all the TL/ATLs are......but if you arent......please turn fun before you start working......this is my first year and I hope it wont be my last because of a bad time. Everyone has said that they love it there......so just be fun and help the first years enjoy it all!
~Vince~
VCoochie@aol.com
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??? 2003
Games 2002
*** This post was edited by GamesDork 1/24/2003 10:49:39 AM ***
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Justin
Corkscrew ATL 2003
Corkscrew Crew 2002
http://www.msu.edu/~kemppai8/ --- My stupid website
1) Accept responsibility for anything happens to what you're supervising, don't make excuses. Understand and accept that anything bad that happens is at least partly your fault.
2) Set a good example. Don't break rules.
3) Don't let your kids establish comfort zones, ie halfway through the year they start slacking off- don't let it happen in the first place, get your kids used to the idea that they have to do an A+ job every day.
4) Don't have your kids do anything you wouldn't do yourself. Demonstrate this when you can.
5) Make the distinction between being buddies at bars and outside of work and having a professional relationship at work. Don't cut slack for your friends- this is important. Being friendly is obviously fine and good as long as your people are doing what they're supposed to be doing.
6) If your workers respect you, being disappointed in them is sometimes more effective than "yelling" at them when they mess up.
7) Give credit for a job well done.
Ditto to all of arearew's suggestions.
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Park Services '01-'03
"Am I still in Cedar Point?"
Higher positions require more responsibility. Wanting someone in a higher position that will look out for you interests may be good to you, but that doesn't determine whos best for the position. In the long run, following the rules is in the better interest for the ATL/TL/sup. Breaking the rules, especilly if your at a higher position, complicates situations down the road.
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Chocolate is chocolate, but liquor is quicker.
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Wicked Twister / Millennium Force 2002
Cedar Point Police 2003
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Breakers Express '02
TBA... '03
1.) Make whatever ride (food stand, shop, area, etc) you work your pride and joy. Act as if you and your crewmates are working on the best ride in the world and never admit to them or any guests that something else is better. Take pride in providing consistently excellent service to each and every guest whether they are the first of the morning, the last of the evening, or anyone in between. Take pride in being efficient and getting high numbers on your ride. The more rides guests get in a day, the more satisfied they'll be when they leave.
2.) Be competent in your job. Many times, CP will give TL/ATL positions to people who have never worked a particular ride before. This is fine, but make it your business to get to know everything you can about the ride quickly. There might be someone who has worked the ride before there to help you, but you need to learn to avoid bitter feelings that might result from them telling you how to transfer a train or close the ride in mid-July.
3.) Be consistent and don't play favorites. I have a feeling that this is the biggest complaint of many CP employees. Sometimes ATLs, TLs, sups, and management do things that just don't make sense and seem to play favorites. I found that if you show up on time, do your job, stay out of trouble, etc, you have nothing to worry about regarding this. But I also saw some people receive eight warnings before being fired and others receive none or one.
4.) Don't let the color of your tag go to your head. You were chosen to be a leader probably because you did a great job somewhere along the line. Keep doing that! Continue to make a name for yourself by doing good work, not sucking up. Show your crew with actions how things should be done, not by telling them what to do and then sitting in an ACed control booth. Think of it more like a team with you as the captain rather than a company with you as the boss. You do a lot more good on the field (doing your job) than you do on the bench (doing nothing).
5.) Make an effort to get to know everyone on the crew and make them feel comfortable talking to you and working with you. Too many people want to play "boss" rather than being more of a leader on the same level as the rest of the crew. Make your crewmates your friends, not your servants or enemies.
6.) This kind of goes along with #1, but don't show anyone if you're having a bad day. Leaders set the tone for the rest of a crew and they need to show up and do a consistently good job each and every day, despite what might be happening outside of work. It is lame to expect one crewmember to pick up the slack for another one who is dogging. Put forth 100% effort every day and nothing less.
-Matt
2001 Magnum Crew
They get the titles because someone before them let people slack off and those people generally don't get a supervision/TL/ATL position again.
Don't be mad at someone for actually expecting you to do the job that you agreed to when you signed your contract.
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June 11th, 2001 - Gemini 100
VertiGo Rides - 82
Technical Services 2002
Fright Zone Screamster 2002
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Park Services 98'
Snake River 99'00'
Peanuts ATL 01'
GW/SS/Schwab TL 02'
Kiddy Kingdom TL 03'
They get the titles because someone before them let people slack off and those people generally don't get a supervision/TL/ATL position again.
Don't be mad at someone for actually expecting you to do the job that you agreed to when you signed your contract.>>
I've seen quite a few people who seemed to get rather upset when they were told that they actually had to work, and got mad at their TL's for telling them to. It makes you wonder about people.
But in my experience I have seen quite a few TL's who really are bad, and have the nerve to scold employees for not working hard enough when the TL's themselves are barely lifting a finger. Red tags do not always have problems with their TL because they (the red tags) aren't working hard enough, sometimes it is the other way around.
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Park Services '01-'03
"Am I still in Cedar Point?"
coasterchick said:
Funny you brought up "Little Hitler". One of my Ride Prides last season decided to take off and get in line for WT.
Heh heh, that reminds me of something that happened on our crew. One of our Ride Prides asked if he could ride stuff on his break and our TL told him no. He ignored what she said, got in line for Power Tower, and came back from break. Obviously she caught him and said something like, "If you like Power Tower so much you can go to Super Himalaya for the rest of the day and watch Power Tower from there."
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Justin
Corkscrew ATL 2003
Corkscrew Crew 2002
http://www.msu.edu/~kemppai8/ --- My stupid website
I hear this one all the time. It's really a trade-off when you move up. You probably don't have to do as much of the actual physical work, but in turn you carry the burden of extra responsibility. Before, maybe you were in charge of running a register and that's all you had to worry about. Then you get promoted and now you're running an entire location. Sure, you're not on the register constantly anymore, but now it is YOUR fault when (just about) ANYTHING in that location goes wrong. It's more of a mental thing, and it's much more stressful.
That said, most of the supervisors/managers that I respected were the ones who weren't afraid to get their hands dirty and chip in to help out, who didn't mind jumping back on that register for a little while or to take that garbage out or to help with the paperwork. Basically if your people are busting their asses, you should be too.
You can ride on your day off.. or before or after your shift.. But that's it...
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June 11th, 2001 - Gemini 100
VertiGo Rides - 82
Technical Services 2002
Fright Zone Screamster 2002
Keep in mind, this comes from someone who spent practically every waking moment (that I wasn't working) riding rides in the park. Many people don't want anything to do with the park when they're not working, but I was an exception I guess. Riding during breaks is just a crazy idea in the first place though! :)
-Matt
2001 Magnum Crew
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