What is wrong with skyhawk

How would you even have the slightest clue, or have access to any proof, as to what CP maintenance is doing behind the scenes? And further, how could you possibly know if "someone screwed up"? Your constant stream of arrogant trash talk is extremely annoying and you don't have a clue of what you are talking about.

I think Tony explained the parts problem nicely, even though he didn't have to. To have him post here and gives us some behind the scenes information, even though it is really not something guests need concern themselves with, shows that the park cares very much about guest satisfaction.

I want to ask PointGuru, please tell me the precedent in an amusement park discounting/refunding/rainchecking park tickets for downed rides or weather related downed rides?

Maybe it's just me but I don't consider Skyhawk to even be a major ride to use this as a point.

My husband works in designing and ordering commercial equipment. It seems there are always snafus dealing with multiple vendors and suppliers.

Because I never claimed anything which you are trying to attribute to me. I admitted I have know idea what is taking so long. I do know that if it was merely a parts issue, there is no way it should have taken this long. I said Tony does a pretty good job and appreciate his vague answer that explained nothing more than the parks lack of urgency to fix the ride. If the park cared, they would have fixed the problem already or they would compensate customers who are the only ones who are suffering.

3snoH un=l said:
I want to ask PointGuru, please tell me the precedent in an amusement park discounting/refunding/rainchecking park tickets for downed rides or weather related downed rides?

This actually is a decent question. Other posters gave multiple examples of the precedent you are talking about on other threads. Furthermore, it is a common business practice that is done by virtually every industry in the world. The basic concept is if a company doesn't deliver on a service or goods, then the customer is compensated in some way. That is just good business and good management. Snafu's happen all the time no matter what the business. The difference is most good business models don't make the customer suffer while the company prospers because of the "snafu".

The PointGuru said:
Because I never claimed anything which you are trying to attribute to me. I admitted I have know idea what is taking so long. I do know that if it was merely a parts issue, there is no way it should have taken this long. I said Tony does a pretty good job and appreciate his vague answer that explained nothing more than the parks lack of urgency to fix the ride. If the park cared, they would have fixed the problem already or they would compensate customers who are the only ones who are suffering.

Thats a great explination the park just doesent care and wants to potentialy lose money. The thing is you dont know what maintence is doing so you have no room to accuse the park of not caring

The PointGuru said:

Gatekeeper2013 said:

If I am understanding Pointguru correctly (which can be rather difficult most of the time) CP should have had Skyhawk fixed the moment the park closed.

I can only assume you are learning disabled (I am sorry about that). I have said they have had 7 months to solve the problem and they still haven't. There is zero proof it was an inventory or part problem. Most evidence indicates someone screwed up and now only the customers are suffering because they park doesn't care about guest satisfaction.

If more people stopped making excused for poor management, I wouldn't have to post so much to point out glaring inadequacies in the park.

That first part was just uncalled for. What is hilarious is, you went on to insult him about something that isn't even funny and then blabbered on to talk about exactly what he was talking about.

Let's see if we can make this simple for you...
Where was the park 7 months ago? CLOSED (actually CLOSED. Not HalloWeekends, check the date. 7 months ago was November 17th)
What about the rides? DISASSEMBLED (or in process of being)
Was Winter Maintenance Ongoing? YES
Can you tell there will be a major issue with a ride 7 months later? No, not without running it first (which you can't do at that time in the winter.
Could they have known 7 months ago that there would be an issue with the parts supply? Probably not
So, in turn, could this problem have been fixed 7 months ago? NO. Why? Re-read the above questions and answers.

So your "7 month hypothesis" can go right out the window (a long with the majority of your posts)

My take is that they did what they always did with the parts order. This is not the first time a mix-up has happened with a part at the park. Nor is it the first time it has happened with an S&S ride. Things happen. You ever hear that term? They just happen. With the work going on around the ride the past few weeks (since opening actually) and now the recent testing, it seems like management and the staff were actually pretty on top of the situation.

And actually, count again, there are over 70 rides & attractions at the park. Just because you can count only "20 or so" that you care about doesn't mean that others don't. It's not all about you ya know.

All you do is make baseless claims and say you are "knowledgable". If you are really knowledgable, then lets go for "proof" that there were "poor managerial decisions" instead of stating there is like facts support it. You even said yourself that you don't really know what happened with the ride, so how can you even say this?

Using what I've heard just from you've said on here...you could get into a car accident that could be completely your fault, but somehow you could blame the management of the auto company that built your car? Or, at the very least, they can give you a partial refund because "there was a blind spot there and it shouldn't have been".

Trust me, I'm not one to make fun of anyone or start a flame war with anyone. But a lot have already taken to that course with you Guru. I'd suggest actually researching before posting instead of making baseless claims so we could get back to intelligent conversation.

Oh, by the way, no one is making excuses for poor management. We just aren't crying foul and blaming them because the fact of the matter is, we just don't know what happened. But people who work in parts supplies have already stated here that stuff like this happens. So stop with the blame game.

Every customer in the park has a right to accuse the park of not caring. The park is profiting from the ride being down. They don't have to staff it or other operating cost. Every customer pays exactly the same amount they would have if the ride was running. How can the park potentially lose money? How many times have I tried to make that argument and people who like to talk out of the bottom hole say I'm full of BS because the majority of people just come to the park because they like watching grass grow or to stare at the ride host leaning on their brooms?

If the park cared, they would compensate the customer for their screw up. They don't because they don't care or value their customers. They are saving money by not running the ride, and too many hypocrites on this site refuse to hold the park responsible for pitiful customer relations.

I'm sure a ride crew was already hired for Skyhawk. I assume but don't know this, but wouldn't that crew still be working elsewhere in the park until the ride is up and running? Can anyone clarify that?

CoasterKid20 said:
Let's see if we can make this simple for you...

Where was the park 7 months ago? ANSWER: Halloweekends and the ride was running until maintenance tried to "fix it".

What about the rides? ANSWER: Supposedly getting ready to have preventative maintenance done.

Was Winter Maintenance Ongoing? ANSWER: Obviously not on Skyhawk.

Can you tell there will be a major issue with a ride 7 months later? ANSWER: Yes, when the ride doesn't run for 6 months, it's called maintenance.

Could they have known 7 months ago that there would be an issue with the parts supply? We don't even know that is what the problem is. Most likely, it has nothing to do with parts in inventory.

So, in turn, could this problem have been fixed 7 months ago? ANSWER: Yes, Why? Re-read the above questions and answers.

It really would help is you had a clue before you posted. Every question you gave was completely wrong. I provided the correct answers for you.

The PointGuru said:
There is zero proof it was an inventory or part problem. Most evidence indicates someone screwed up ...

The PointGuru said:
I admitted I have know idea what is taking so long.