Top Thrill STILL closed
Obviously, I didn't think about the whole picture. But I do have to say your math is a little off - Consider this: I make a trip with 3 of my friends to Cedar Point, and MF, WT, TTD, and Raptor are down. I had only planned to go once, and thats all I had gone previously (In previous years, this was the case for me. It was only this year I bought a season pass). Getting a $15 off coupon for me and each of my 4 friends AND a front of the line pass would really make me consider coming back a second time... between the 4 of us, and the $8 parking, that would be $123.80 the park would not have made otherwise. It also makes me a happy customer. It also makes it $31 dollars in base cost for each of the 4 of us, compared to 46.
Maybe Cedar Point would lose money in the whole deal, but honestly, I think that it may be beneficial to CP to offer a deal like this.
And, for season passholders, they get the same thing. They just bring a friend along with em for $28.95 (which is really only 5 bucks less than what Meijers offers the tickets for anyway) that may or may not have come along in the first place.
I don't know how you'd draw the line on rides.. Maybe by daily capacity... Consider that TTD has roughly 1600 riders per hour, advertised. MF does 1500... If capacity is cut down by so much, they offer the coupons. Maybe you could add weight to some of the biggest coasters (TTD, WT, Raptor, MF, Mantis, MS, Magnum)
Its just my thoughts and 2 cents. It is also possible that shane would have never been happy, then I guess its just a wasted cause. Theres just 2 sides to this, and I don't honestly see it being resolved any time soon :)
Anyway, thats my opinion. Take it for what its worth
-Ben
pfranco said:
I'm sorry but I have to agree with ShaneM. It is not just that TTD was down
But there were signs at the entrances stating Dragster was going to be down all day. I still don't see what the problem is here. How on earth should he be compensated for that? He was the one who based is trip primarily on *1* ride and when he couldn't ride, he feels his trip was all for not....
Those who ended up riding Dragster yesterday were the ones who wanted to ride Dragster enough to stand in a line outside the entrance for four hours just in case the ride opened. I had a FreeWay for Millennium during an hour when it was down. I am not complaining. They were going to let us in at a later hour, but we waited in the Dragster line instead. That was our choice, and we took a chance. It paid off too!
I was going to go home a little dissappointed if Dragster did not run yesterday, but I still was going to have a lot of fun. I knew coming yesterday that Dragster was currently closed, but my friend and I still made the three and a half hour journey to the park.
Get over it! The ride is new! If you cannot have fun with the other 15 roller coasters, then that is your fault. Cedar Point has a lot more to do than just ride Dragster. If you want to complain about not getting your what you paid for than do this. Go buy a NASCAR ticket and when it rains and the race is postponed to a day you cannot go, continue to complain about Cedar Point not having Dragster fixed at the time you wanted.
P.S. I forgot to ask...does anyone know if TTD is now up and running? I just wondered if anyone bothered to find out while they were complaining about it's downtime.
***Notice my initials are MF...like my favorite coaster!
*** This post was edited by MichelleF 5/29/2003 4:13:11 PM ***
FireDragon said:
pfranco said:
I'm sorry but I have to agree with ShaneM. It is not just that TTD was downBut there were signs at the entrances stating Dragster was going to be down all day. I still don't see what the problem is here. How on earth should he be compensated for that? He was the one who based is trip primarily on *1* ride and when he couldn't ride, he feels his trip was all for not....
FireDragon:
If you read my post again (or some of the other posts for that matter), you will see that not only TTD was down, but 4 more of their more important rides were also down at some point during the day. I also mentioned that one should not base a trip on 1 ride only, that is just plain dumb. But to have 4 other rides down during the day?
I think we have to consider the whole picture here...
Each side here has good arguments, but keep in mind that he's expressing his opinion, and the unfortunate side effect of this is people constantly must put themselves in a position to point out everything wrong with his opinion. We don't all go to Cedar Point and have a great day and make sure to check the entire park over for signs and call every single phone number to ask which rides are closed and which are not. Most newcomers to the park will not do this, and end up with missed information, which therefore generates a negative opinion if the rides are closed and so forth. Give the man some room, there are people who plan on going to ride the new stuff, and are dissapointed, oh well. For the rest of us enthusiasts who have passes, we don't care. But that does not give anyone a right to flame him, he has learned some helpful tips, and will more than likely use them next time and have a more enjoyable time. Guest services would respond the same way, and not shoot him down.
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To be continued.
11.05.03
I remembered the first year I ever went to CP I had a wonderful time without MF and we had a wonderful time that year too! I usually spend about $500-600 per year on my CP trip and stay at Hotel Breakers and it is great even if all the rides aren't up. And I am married and have a new baby...so I am not spending all my money on myself.
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Like I said, everybody is entitled to its own opinion. It is a matter of personal preferences and expectations. If I go to CP (which I did for the first time this year) is to primarily ride roller coasters, period. If I had to spend $500 to go to CP (in my case is a little more than that, but the principle is still the same) and then find that 5 of their prime rides are down at some point during the day, I will definitely be upset. But then again, that's just me.
Oh, and by the way, I've been to SFMM when X, Deja Vu, Riddler's Revenge, Colossus, Gold Rusher, Ninja, and Superman have all been closed during the entire day. Live with it, and move on.
*** This post was edited by fruity 5/29/2003 4:30:09 PM ***
fruity said:
Oh, and by the way, I've been to SFMM when X, Deja Vu, Riddler's Revenge, Colossus, Gold Rusher, Ninja, and Superman have all been closed during the entire day. Live with it, and move on.
And you didn't get a refund? That, in my opinion, is horrible customer service.... What's the point of going if 7 of their coasters are down? Especially considering admission is like.... 45-50 for a day pass out there.
*** This post was edited by bholcomb 5/29/2003 4:34:04 PM ***
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- Dennis
When I die, They'll read this And say a genius wrote it.
http://drinkduff.com/
fruity said:
Come on, man. I'm surprised he isn't complaining that it wasn't hot enough to ride Snake River Falls.
Believe it or not, there were actually people riding Snake River Falls on Memorial weekend when it was like 58 degrees outside?!? I was freezing with a sweatshirt, jeans and a jacket on!!!!
And no the fifteen dollars would not work. You would have to start doing that all the time because you did it once before and it would be a lot more money out of their pockets than it appears to be. This has been pointed out earlier. As a season pass holder, I'd be ticked to get a fifteen dollar off coupon for an Admission Ticket. I'm sorry, but if they are going to compensate me for the time I lost at Cedar Point, I do not want the "gift" to be for someone else, but instead, I want it to be for me and a Front-Line Pass would do that. Some people really need to use the brain they were given!
If you were just coming to Cedar Point to ride Dragster, you have no legitimate complaint that three other rides were down sometime throughout the day. If you were just coming for Dragster, then you weren't planning on riding them anyway.
*** This post was edited by forcedude04 5/29/2003 4:41:35 PM ***
Also, that's just the way SFMM works. They open and close rides according to the park attendance that day. I went on 5/22, and they didn't open X because there weren't enough people in the park to compensate for the 14 employees to run the ride, or some lame excuse like that. But, I did get to ride Scream 13 times. You can find plenty of ways to enjoy the park.
Edit: I went on 5/20 to SFMM, not 5/22...
*** This post was edited by fruity 5/29/2003 4:45:14 PM ***
*** This post was edited by fruity 5/29/2003 4:50:03 PM ***
do you think that Cedar Point will have Top Thrill Dragster open for the ert tomorrow? i surely hope so...
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"it's like eating in the kitchen of a delightful italian stereotype!"
Trips to Cedar Point: 2
Dragster: 3 Millennium Force: 41
Raptor: 30 Wicked Twister: 13
Scream! - dumb-ass name, kick-ass ride
*** This post was edited by fruity 5/29/2003 4:52:23 PM ***
forcedude04 said:
I want it to be for me and a Front-Line Pass would do that. Some people really need to use the brain they were given!
If you were just coming to Cedar Point to ride Dragster, you have no legitimate complaint that three other rides were down sometime throughout the day. If you were just coming for Dragster, then you weren't planning on riding them anyway.
*** This post was edited by forcedude04 5/29/2003 4:41:35 PM ***
Again, it is a matter of personal expectation and/or preference. And where does it says that you should not complain of other rides being down, if your "primary target" is riding TTD??? Last time I checked, the admission fee that you pay, includes all rides and attractions, but you have your own expectations on what to ride or watch... I assume that the other rides opened during the day, but maybe not everyone is able to run around the park and try to catch the rides as they reopen...
Again, everyone is entitled to its opinion. Everyone has different views and expectations things like this... this is why we call these OPINIONS and not FACTS.
Therefore, the remark about people using their brains or not is completely irrelevant, not to mention offensive.
pfranco said:
I'm sorry but I have to agree with ShaneM. It is not just that TTD was down... 4 more of their "prime rides" were also down at some point during the day.... One is entitled to enjoy most of the rides for the money you pay... not just "some of them".I work hard for my money and I support a wife and a child, which is something most of the people in this forum don't do yet....
Of course you should not plan a trip to an amusement park just for one ride... but in this case we are talking about 5 that were down at some point in time during the day. If the same happened to me, a front-of-the-line pass will not cut it... Definitely some sort of refund (not full, though) should have been in order.
I see some people saying that CP should not do refunds, because it will cost them money (and because other parks don't do either)... so what!!! That is call risk management and every business out there has to live with it. And if other parks don't do it, it is wrong as well. Many larger corporations than Cedar Fair have to go thru the same every day. Why is CP different??? This is just plain reality...
And besides, everyone is entitled to its own opinion, pro or con, so lashing out at one person for expressing its own is definitely wrong...
I certainly am not lashing out at him, I am just stating the other side.
You said, "One is entitled to enjoy most of the rides you pay for." 4 of the biggies were down at some point of the day. Only 1 was down ALL DAY. He had 65 other rides (not too mention the shows) to enjoy so I would say that he got what he was entitled to.
I work hard for my money and I support a family too. If a game is rained out in the 5th inning I don't expect a refund for the other four innings. If I pay for a pay-per-view boxing match and it is over before the end of the first round, I don't expect my money back. If I take a flight and it is delayed for 4 hours because of a mechanical issue I don't get a partial refund on my ticket.
I don't know your definition of risk management but this has nothing to do with risk management. Actually, many large corporations, specifically in retail, are making their refund policies more strict because they are being abused and it is costing the companies.
Seriously, where do you draw the line? If all the rides are working and group A was able to get on 30 rides but group B was only able to get on 20 rides...should Group B get a refund?
One last thing: Where does Cedar Point ADVERTISE the hourly capacity of its rides? It is usually included in the specs for a ride but I have never seen a commercial, print ad or radio ad that said, "Come ride the new TTD with an hourly capacity of 1,900 riders per hour."
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