Top Thrill STILL closed

Since you guys were my only source of information Tuesday night before heading to CP on Wednesday, and no one else has done so, might as well share with you that as of last night the TTD is STILL down.

Yes, it reopened. For about 90 minutes. Then it broke again. They fixed it in about 15 minutes. Then it broke AGAIN. And it stayed that way, for 2 hours. I waited in line from 7:45 to 10:45 (yes, the park WAS only open til 8), 2 hours of that waiting to see if they would fix it or not. No dice. At 10:45 they told us to go home and gave us front-line passes (which say on them "Does not apply to Top Thrill Dragster", though I'm told it does in this case???)

Basically, I'm pretty pissed at Cedar Point today. I drove 2 hours and spent $45 bucks, only to have

1) Top Thrill closed all day except for an hour

2) Millenium Force closed the entire middle third of the day (from 2 to about 6)

3) Raptor closed for some other unspecified amount of time (not sure how long)

4) Power Tower closed down the last few hours of the day

ALL DUE TO MECHANICAL FAILURE. Come on people...this is ridiculous. I for one am writing a letter to complain about this situation. I know its really not THEIR fault but still...The only fix you get is "here's a ticket to skip the line the next time you and your buddies drop another $200 on us...come again!". Absolutely no skin off their back. Grrrrrr.......

Sorry, I HAD to vent.

edit: New problem seems to be pneumatic in nature...
*** This post was edited by ShaneM 5/29/2003 9:17:36 AM ***

When you design something that can handle hundred of people every hour and move at high speeds (which apply to all the rides you are talking about, not just TTD), will you be sure to let us all know? It is called mechanical failure...you said it yourself. It is not like Dan Keller himself said "Hey...lets shut 'em all down today and lose some business. Cedar Point's Maintenance team is good. I am hopefully going to be among them soon. The point is it is unfortunate, yes, but it is also uncontrollable.

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If you're scared of heights, you won't be after Cedar Point

Jeff's avatar
Shane: I hope you've got fire-resistant clothing, because you're going to get flamed like crazy.

Stuff happens. Such is life.

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Jeff
Webmaster/GTTP - Sillynonsense.com
"Pray that your country undergoes recovery!" - KMFDM

hehe...this will be fun

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If you're scared of heights, you won't be after Cedar Point

I said it wasn't their fault per se. But you have to understand how aggravating it is to spend your time and money, only to have the top three attractions you are going to see be down for most of the day.

On top of this, there was and still is NO mention of this on their website or phone system. I would like to think that such a company, knowing that a ride will be down for part or all of the day, would place something to that effect on the website at least.

And know what, I'll say it. These coasters could be designed better. I'm a mechanical engineer, and I'm sorry, but there are things out there a lot more complicated than a roller coaster that don't fail nearly as often. Again, not their fault. Its Intamin's. But regardless, something like a cable snapping is a problem that should be avoidable, especially in the first three weeks of operation. This iterative-process of engineering will come back to haunt them sooner or later...we almost saw it with that cable earlier this week.


Jeff said:
Shane: I hope you've got fire-resistant clothing, because you're going to get flamed like crazy.

Stuff happens. Such is life.

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Jeff
Webmaster/GTTP - Sillynonsense.com
"Pray that your country undergoes recovery!" - KMFDM


Jeff:

Well flame away I guess. I'm just trying to be nice and let people know so they don't make the same mistake I did. And gripe a bit as well ;-)

Gemini's avatar
You said it yourself: it's not their fault. I think they were generous in giving you front-of-line passes. They didn't have to do anything. Cedar Point has, what may be the highest ride uptime in the industry, but no one is 100%.

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Virtual Midway
http://www.virtualmidway.com
*** This post was edited by Gemini 5/29/2003 9:41:43 AM ***

So what your saying is TTD's cable is fixed and it's back to it's normal everyday breakdowns. Breakdowns that will be worked out over time.

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"This second hill is my favorite part of the ride. It is so Cool!"
"And that's the way the cookie crumbles"

Pete's avatar
All those rides were open at some point during the day, so you had an opportunity to ride all of them.

The rides are fixed as quickly as possible, so it really wouldn't be practical to say a ride is closed on the web site, only to have it come back up in an hour or so.

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Florida may have Disney World and Key West,
but Ohio has Cedar Point and Put-In-Bay.
It's great to live in Ohio!

I got a can of accelerant and a box of matches...anybody with me? ;)

Might i suggest something, If you live 2 hours away from CP, Buy a season pass so you wouldnt have to pay 45 bucks everytime. It was a probably a minor technical problem that took time to fix.

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- Dennis
When I die, They'll read this And say a genius wrote it.
http://drinkduff.com/

@Gemini:

Generous? Well you are obviously entitled to your opinion. But mine is that generosity is defined by giving something of yourself. As it stands the only effort/cost involved in giving out these line passes is the paper they're printed on and the time to pass them out. Which is about 3 cents per card.

Hardly worth the time spent waiting in line, and more importantly, the $50 I spent almost entirely to ride TTD.

I know I'm going to get flamed like crazy for this but oh well. Its not like I'm purposedly instigating anything, I'm just stating my opinion. You can continue to be an apolgist all you want but I for one will not stand for this treatment. For god's sake, they don't even tell you until you enter the park that Top Thrill is closed. This is simply irresponsible in my opinion.


ShaneM said:

Again, not their fault. Its Intamin's.

Is it just me or was Raptor built by B&M....that was one of the rides you had a problem with. Please don't go on the "Intamin Sucks" line....I don't really want to hear that one...is it soo damn hard to accept that things happen?

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If you're scared of heights, you won't be after Cedar Point



Pete said:
The rides are fixed as quickly as possible, so it really wouldn't be practical to say a ride is closed on the web site, only to have it come back up in an hour or so.

The cable issue was a two-day affair. Hardly a minor issue. Web sites, as I am sure you're aware, can be updated in a matter of minutes. Not that I'm surprised, as the CP website is pretty poor anyway. But thats inconsequential. All you need is a pop-up or a message on the main page. Not too hard.
*** This post was edited by ShaneM 5/29/2003 9:54:35 AM ***

Another word of advice, CALL cedar point and ASK if any ride is down.

But then again, They're not fortune tellers. They dont know what minor problems might rise up during the normal operation.

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- Dennis
When I die, They'll read this And say a genius wrote it.
http://drinkduff.com/
*** This post was edited by Big D 5/29/2003 9:56:07 AM ***

Hardly worth the time spent waiting in line, and more importantly, the $50 I spent almost entirely to ride TTD.

Let me get this straight, and you said you basically bought the ticket to ride top thrill dragster. If yo want to pay a lot of money to ride one ride, you might as well go to six flags since that is about the same scenario. Sure they have ots of rides but really, what are the chances of even two of them running on the same day? somewehre between slim and none. Think about it...Cedar Point repaired the cable on Top Thrill in about a day and a hlaf to two days....what other park can do that? Don't ever ever ever ever ever ever ever ever go to a park based one ride...If you can't accept Mechanical Trouble and enjoy the rest of the park, my advice to you sir would be to not go and not complain when you don't get to ride the next big thing. Stick to carnivals son.

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If you're scared of heights, you won't be after Cedar Point

Gemini's avatar
Hey, if you don't want your pass, I'm sure you'll find plenty here who would take it.

What would you have done if it rained yesterday? Write a letter of complaint to the National Weather Service? Not everything can be controlled. That's just the way life is.

As for not telling you until you enter that park that Dragster is closed, you must have missed all the signs at each entrance.

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Virtual Midway
http://www.virtualmidway.com
*** This post was edited by Gemini 5/29/2003 9:59:19 AM ***


JoshBrown said:

Is it just me or was Raptor built by B&M....that was one of the rides you had a problem with. Please don't go on the "Intamin Sucks" line....I don't really want to hear that one.

True, but that doesn't change one thing that I've said so far. I'm not taking the "intamin sucks" line. Obviously not...I love MF and the Wicked twister is great, if you know to sit in front. And I'm assuming that I'll like TTD. But regardless, all I'm saying is a little better customer relations is what I'm looking for all-around. The "coasters could be built better" argument is entirely secondary, has nothing to do with what I'm trying to say, and is for another thread.


Shane if this site was your source of information then you knew that TTD broke down Monday, as was still down as of Tuesday night. There was no promise that it was going to be running at all Wednesday. As far as the other rides breaking down....stuff happens. If your not happy with the front of the line pass I will be more than happy to take it off your hands. :)
Gemini said:

What would you have done if it rained yesterday? Write a letter of complaint to the National Weather Service? Not everything can be controlled. That's just the way life is.

As for not telling you until you enter that park that Dragster is closed, you must have missed all the signs at each entrance.

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1) Cedar Point can't control the weather, so lets not start making ridiculous arguments to back up a point. Nice try though. Very intelligent and thought out.

2) Yes I saw the sign. At THAT location, not the main entrance. And that was at 6pm. There were no such signs when I arrived at the park in the morning at the main entrance. Trust me, I looked, because I knew the ride was still down.

And before I get reamed here, YES I KNEW TTD WAS DOWN. I'm not necessarily arguing all this for myself. I'm arguing for the general population who didn't happen to check this board the day before just for kicks, only to find out TTD was down.

I knew going in that it was closed but I also knew that as I was told on the phone, "TTD WILL re-open today". So it broke down again. Fine. Aggravating but it happens. Make ammends, especially considering all the other problems the park experienced throughout the day.
*** This post was edited by ShaneM 5/29/2003 10:09:29 AM ***

Gemini's avatar

ShaneM said:


1) Cedar Point can't control the weather, so lets not start making ridiculous arguments to back up a point. Nice try though. Very intelligent and throught out.


Thanks, I thought it was very intelligent and thought out myself.

They can control mechanical problems?

You said you were "pretty pissed at Cedar Point today" in your original post. Now you're fighting for the people?

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Virtual Midway
http://www.virtualmidway.com
*** This post was edited by Gemini 5/29/2003 10:12:23 AM ***

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