Thought I'd relate my story (since I finally read the thread).
Last year, I stopped a food stand along the Gemini midway to get some eats. Anyhow, this young French woman (assuming part of the exchange program?) was working the register and seemed to be having a really tough time with the register and the language barrier. Needless to say she wasn't having the best of days - but she was putting on her best face and really working hard. She smiled, said "thank you", I said "merci", and that was it.
For whatever reason, this really stuck out to me as one of the reasons why I love the Point so much. It's the employees who make this all happen and I can say I've never had a bad experience with anyone there.
So from me to all employees past and present, thank you!!! :)