Thank you for everything!

Thank you to the dark-skinned girl with glasses at the Soak City Kodak booth Friday for the dining advice! I didn't get a chance to tell you yesterday before I left.

And thank you to all the rest of the Cedar Point staff for making my first trip to the parks a great one. Everyone I met was friendly, helpful, and seemed to really enjoy working there. I look forward to visiting again sometime!

Nathan

Is this really necessary to post? No trip report, just a thank you note?

You can leave your compliment directly to CP if wanted.
http://www.cedarpoint.com/public/news/general/contact.cfm

I don't suppose it's entirely necessary, but I just wanted to thank the people who made my trip enjoyable directly. I will be sure to leave a comment at the link you provided as well.

As for my trip, my friend and I spent the first two days at the park. Since it was during the week the lines were short and we were able to ride every single coaster and not have to spend all day waiting in lines. The light shows on the Frontier Trail and the main screen were both breathtaking.

On Friday, I wanted to visit Soak City, but my friend didn't like waterparks, so we parted ways for the first part of the day which gave him a chance to ride a few rides we had skipped earlier but he wanted to try. While at Soak City the previously mentioned employee directed me to a restaurant where my friend could find a good vegetarian meal.

On Saturday we came back to Cedar Point for a few hours but didn't get a chance to ride much because of the lines. Coming mostly during the week made the visit much easier.

It's hard to pick a favorite ride, although the steep slope of Maverick and the view from Millenium Force were definitely highlights of the trip.

Sunscreen is an absolute must, which I learned the hard way. The heat must become exhausting when working there day after day but you all stay energetic and friendly and keep the parks fun.

Thank you all again for a wonderful time.

Out of curiosity, what was the restraint they suggested?

Definitely send in a comment to the park. The employees do enjoy hearing them.

I agree. Definitely send praise and positive replies to the park office. They definitely enjoy hearing the comments. I always make it a point to do so if I experience excellent customer service.

For instance, in an extreme case- last Summer @ Paddlewheel Excursions- this unruly guest (ok..he was a douchebag) refused to listen to the captain, stood up..walked back & forth, talked on his cell phone, etc..and then was furious because the boat bumped the dock and 'scared' his toddler- so he screamed and threatened 'legal action'- almost physically assaulted the captain, etc. The Paddlewheel captain was probably 'the' ideal example of excellent customer service throughout the ideal. She was incredibly calm, engaging, professional, etc and defrayed the situation from becoming worse. She was a model representative of an excellent employee.

A silver tag came over to document the incident, and three of the guests (including myself) praised the Captain and raved about her service. I then made a personal phone call to Park Op, and e-mailed a complimentary letter on her behalf. Park Op sent me a very kind, lengthy letter in the mail thanking me for my efforts. It made what could have been a bad experience into a great one.