My kid is too short?

I'm Shawn btw....

but anyway, I've noticed that alot of employees have been talking about the problem with parents complaining about their kids being too short here, but not too short at another ride earlier in the day. Why not solve this problem by simply requiring all people of questionable height (maybe within like 4 inches of the height requirement or something) to stop by park op or something when they arrive and get an armband put on the kid implying that they are the right height. No arm band, no ride, no complaints of the park being inconsistent.

BTW, I'm gonna be an auditor at CJ's in foods this year...see y'all there (process in may 3rd)

Shawn

Kids of questionable height are recommended to go to Park Ops for a wrist band! However, some employees might not care and let the kid through without the band, then later in the day another employee will do his/her job and refuse the child, which causes the problems.......Your idea is already implemented, however, employees need to be strict when enforcing it!

I will be strict in enforcing that policy. I learned the hard way when I was younger. I know how not fun it is...

-----------------
- Chris -
http://www.thepointol.com/~simplycp
Computer Science - Ashland University
Witches' Wheel/Monster - 2002
3rd Shift Trash Removal - 2001

so basically its the employees messing up and not the park. Sounds good. Didnt know the policy was already in place. I'd be wondering if the employees are really letting the short folks in or if the parents are just making it up hoping to change your mind. After 2 years of managing a restaurant here, I've found out that people will tell you anything and everything to try to get what they want.

Shawn

gtguy18 on aim

The too tall/too short thing is not only a problem in rides, but in admissions, as well. Employees in Park Admissions are trained to measure the children in order to make sure they are the right height for their ticket price (junior tickets are 48" and below). The cashiers are supposed to check the height of the child for every junior ticket they sell. This takes time, and I know that some employees do not do as good of a job as they should with this because they don't want to argue with parents over 1 or 2 inches. When parents are allowed to buy a junior ticket for their 50" kid, they get up to the gate and the ticket takers won't let them in the park because the kid is too tall for the ticket. Or, the parents are told they should buy a regular ticket for their child who REALLY qualifies for a junior ticket, and then after they fork out the $42 for the regular ticket, they expect to get their "money's worth" and have the child ride everything in the park.

It is up to TLs and ATLs in both admissions and rides to make sure their crew knows the rules and knows that they have to follow them consistently as well. It is one of my greatest goals this summer to make sure my crew is consistent and correct in this area...consistency is key to alleviating a lot of these problems.

-------------
~Lee~

Group Sales ATL '01
Park Admissions TL '02
----------------------
Who's afraid of the big bad... sea gull?

Another problem with the height requirements thing is some people let kids on the ride that seemed taller than the pole, but really weren't. Common things that newbie's in particular miss are:

Platform shoes / shoes with excessive (1/2inch) thick soles

Stuffed shoes

Kids standing on tiptoe while you're busy looking at the top of the pole and the kid's head.

Kids in hats not being required to remove the hat

Kids with hair piled up on top of their head - remember it's the top of the skull that you measure, not the hair.

Kids and parents will try all kinds of things to get them on the ride, and it can be tricky catching them, but if we all do our best to keep too - small kids from getting on rides the parents will eventually give up and just deal with the fact they'll have to wait till next year. :)

-----------------
Jon

Park Op 2000, 2001, 2002
"He's gonna rue the day he came up against The Extreme baby!
Bill I'm talking imminent rueage, imminent rueage..."

Oh, one more thing: If you have a person under the height requirement trying to tell you that they signed a waiver at Park Ops to be allowed to ride, this is NOT true. We do not give waivers for anybody, regardless of age.

-----------------
Jon

Park Op 2000, 2001, 2002
"He's gonna rue the day he came up against The Extreme baby!
Bill I'm talking imminent rueage, imminent rueage..."