Jeff does Opening Day - 5/10/08

I'll keep this brief, but here are a few observations from opening day at Cedar Point.

First off, we actually got our season passes processed Wednesday, just before the mini-golf Red Cross thing. It was very fast, and very efficient. I was actually surprised at the number of people they had working there. The system seemed to execute just fine for both parking and entering the park.

Let me get this out of the way. Someone decided it was OK to let those time share assholes do their pitch at the park, between Magnum and Witch's Wheel. I can't stand these guys, and I will not hesitate to be as rude as possible to them. Come on man, this isn't Six Flags. You're already raping me for a soda, don't subject me to this crap too.

We started the day with my video gear in tow, to document the Planet Snoopy ribbon cutting. I hope to get that video posted in a couple of days.

The old Peanuts Playground I always thought was a bad cover up over the old Berenstain Bears area, so ever though it comes at the expense of Geauga Lake, this was a much needed improvement to that part of the park. The rides look great, and it's a nice looking area. It's almost staggering to think about how many kid rides there are in the park now. Hopefully they'll market the hell out of it.

After ditching the camera in the car, we started by walking through the back of the park. Maverick was still nursing an hour line, and appeared to not be running very consistently. I saw some trains go empty, but it didn't seem run much all day. One nice thing to see: The water canons on the turn over the pond were firing, if not at the same strength as last year.

We started the season with the Cedar Creek Mine Ride. This was our first exposure to the strange new policy of ride operators saying "check" when they check a restraint. This is apparently something they're doing throughout the company, and it seems kind of silly to me. Were restraints not getting checked before because people weren't saying check? I don't get it.

One really nice thing was that the ride op who was spieling gave a pep talk to a young kid in the seat behind us who was very nervous about riding. It seems like no big deal, but imagine the difference that could make in that kid's day. I was really happy to see that.

By the time we worked our way up the Frontier Trail and past Millennium Force, it was pretty clear that this was not going to be a light crowd day. We met Pete for lunch at Famous Dave's.

Dave's seems to be running pretty smoothly already, and I recognized a young woman there from last year who I think is a Famous Dave's corporate level trainer. After the chaos of the first two seasons in there, I'm pleased that overall they seem to be on their A-game in terms of service. We've gone there quite a bit without incident since last year.

After lunch, we ran Pete out to the Venetian Marina to pick up his boat after some service, as he was going to drive it back to the CP Marina where he's normally docked. On the way out we saw the reason behind the crowds: A seriously two-thirds filled parking lot, including a whole lot of buses. You never know what opening day will be like, but if the weather cooperates, a big crowd is certainly not unusual.

By this time we also noticed a lot of stuff not open or broken down. maXair is obviously not ready. Even Blue Streak saw some down time. It seemed very unusual to see a ride down every time you looked. I wonder if it's a symptom of the shorter off-season. I'm sure they're happy to have Dragster up and running though. I actually don't recall seeing it down at all.

Once we returned to the park, we started to seek out rides we don't typically ride, given the crowds. First was the Tilt-a-Whirl in Camp Snoopy. It did not tilt or whirl very much. Our car got all the way around only once the entire time. What a disappointment!

Heading back up toward the front, we snagged a ride on Corkscrew, which I think I completely missed last year. I still find the sudden need for seat belts after 30 years without strange, but the retractable belts minimize the pain for the riders. For the ride ops, ouch, that's a long way to bend down. The ride is what it always has been. Love the air time pop.

Next we hopped on Super Himalaya, which as Diana pointed out, has no sign. I wonder what happened to it. They had that stone looking sign that had "Himalaya" on it vertically for the longest time, even making the move from over by Gemini pre-Camp Snoopy. I think it has probably been a decade since I've been on it. It was one of the first rides I really had the balls to ride, since I was kind of a wuss in my early years.

We were pretty shocked to see a nearly full queue for the Matterhorn, so we passed. Instead we landed on Ocean Motion, unfortunately being assigned to a middle seat. It was pretty lame.

The waits for Wicked Twister and Disaster Transport were longer than we were willing to deal with, unfortunately, so we skipped them. I wish more than anything that they'd tear down Disaster Transport. I hate that ride. I hate the way an ugly box blocks the lake.

Finally, Diana got to try shi... I mean... cheese-on-a-stick. She's a cheese lover, so I thought this would be perfect. But you know what? She didn't like it. I feel validated. I don't know how anyone can stand to put that into their bodies.

Walking around the games area, I wanted to check out the shop at near Demon Drop for new stuff in merchandise. Nothing really popped out at me. I used to buy at least a shirt or shot glass or something every year, but it has been awhile. The year before last I got the "I Like 'Em Fast" shirt with the MF and naked-lady-truck-mud-flap silhouette. I think that's the last thing I bought.

We hopped up on Sky Ride, which had a much shorter line down at that end. Again I was surprised at the much friendlier than expected ride operators. In fact, when we got off, Diana noticed the ride op's tag said Brooklyn, which is about where Diana's house is, so she said she was from there. He was very enthusiastic, quickly mentioned where he lived, and it was just a nice interaction from someone not acting like a robot. I hope this continues throughout the season.

We ran into Pete again, who said his boat was running much better. We hit the Space Shot side of Power Tower with almost no wait. The queue times were really heavily loaded on the big rides, and it didn't help that some of them were down a lot. But I do love those S&S towers. I've been on them in all kinds of shapes and sizes, and I always enjoy them.

Next up, the CP&LE Railroad. They added on-board speakers to the trains for music and a bit of narrative during the ride. The first problem is that they're too loud. When they're giving instructions from the station, you can't hear them. When the "conductor" starts to speak, she's talking too close to the mic, and the speakers are being over-driven and you mostly hear distortion. This is a long standing problem at this park. Over-blown speakers, cheap mics and a lack of training on how to speak into them results in noise. That said, it's a good idea, but they need to learn to do it right.

Making our way back, I got a text message from Catherine that she was in the park, and Cosmo (her dog) was in Pet Chek. Cath was 45 minutes away from riding Millennium Force, but we were pretty tired at that point from carrying things, being up early, etc. Plus we were a little frustrated by the crowd size (something conditioned into you by visiting Friday nights in October). To kill a little time, we went up to the place with funnel cakes next to Cedar Downs.

I'll cut to the chase: The service sucked. I just find it mind boggling that Cedar Point can't figure out counter service. They sell four items! The pricing everywhere is out of line (soda is 40% more than at Disney or Universal). I ordered a funnel cake and a soda, and the girl forgot the soda. I ordered two things! The line was out into the midway too. If in this kind of operation there are people not in constant motion, you're not doing it right. Your efficiency sucks.

And by the way, pricing at the new Subway location is eight bucks for a 6" sub, and they for "only" six bucks more you can get a 22oz. soda and a bag of chips. Inviting the direct comparisons for out-of-park location pricing is a recipe for disaster. Mark my words on that. $14 for a sub, drink and chips is insulting. Compare it to whatever you want, people will only perceive this as price gouging. My lunch at Famous Dave's was less, and someone was there to bring food to me.

After visiting with Cath for a little while, we headed out. We stopped at the Pet Chek to see Cosmo. I love that little dog! The attendant in there was very clearly a dog person, and was very nice.

Overall, the park seems on top of things on operations, struggling, at least initially, on maintenance, and outright failing at counter service food. I suppose you could say, well, it's opening day, but if that recent statement in the press is true that 90% of guests are there on a daily admission ticket, that's not the kind of impression you want to leave. I'm sure the maintenance issues will get resolved quickly, but after this many years, I have no reason to believe foods will get any better, and that's unfortunate.

It was good to be "home."

That really sucks to hear about the prices at Subway. I was really looking forward to having something at the park I could actually eat without feeling guilty about it. But at $8 for a 6" sub it's more than double what I'm usually paying. Was the $8 for any type of sub Jeff? For example was a Chicken Teriaki more than a Turkey sub? Either way, I'll stick to eating at the Subway at the intersection of Cleveland Rd. and Rye Beach Rd.

I also noticed a ride op giving a kid a pep talk on the Kite Eating Tree. She wasn't successful, the kid still got off. But, it was still nice to see. We also rode the Tilt a Whirl at Camp Snoopy. I had my mom, niece and nephew with me. In the past I had some pretty lame rides on it, but I have to say that this was by far the best ride I've ever had on any Tilt a Whirl. My previous best ride being on the Turkey Whirl at Holiday World. Maybe it was the extra weight in the car. Who knows.

At the end of the day we rode Sky Ride to the front of the park. My niece and nephew loved it. They were shouting hello at the passing buckets. One of them was you Jeff. Being their first time at the park they had a great day even though we were only there for about 5 hours. I don't think they (or I) would have lasted much longer. It's a long walk to Camp Snoopy when you have a 3 and 5 year old asking you to carry them all the time. Maybe I'll bring a wagon next time.

I still think thats the best tilt a whirl Ive ever been on. The key to an insane ride is trying to get one that locked in a position where the moment the ride starts moving its going to spin down an incline. Hard to explain, but I seem to have a good eye for it, because every time I ride I manage to have an excellent to insane ride on that thing.

I did notice that the park staff seemed to have an unusual amount of cheer and helpfulness. I don't get to many opening days -- is this normal? When the fellow at the front gate ran our season passes through the machine, I mentioned that Ava was disappointed that she couldn't see her picture anymore. So the guy invited her into his work station so she could see her picture on the monitor. Very cool. The pleasant tone set by the employees almost but not quite offset the pain caused by the ridiculous food prices and service.

You didn't see me on Sky Ride unless the end of your day was around 4.

I've been to a lot of opening days, and I think these examples of ride operator enthusiasm are rare. Something had to have changed. I've never been asked about how my day was going so many times.

I've had great rides on that Tilt before, and other people were getting quite the whirl. I half wonder if the car I was in (#1) didn't have its brake partially stuck or something.

It was a little after 3. We were headed to the front. And if it was you and a female friend, you were headed back. Anyway, considering I was with the kids all day, not riding coasters, I was surprised at how many people I ran into. It was nice to see Planet Snoopy jammed with people. They seemed to have plenty of Cake and Ice cream for everyone. Granted I wasn't there all day, but they were handing it out until at least 12. My niece and nephew played one of the new kids games. Nice to see games for $1 that give a prize every time. Even though the small prize is a beaded necklace, my nephew still got a thrill from "winning" the game. My niece was fortunate enough to win a large prize. A large prize there being a plush teddy bear about 18" tall. Choice would have been a bear about 30" tall.

Hey Jeff, great info man, thanks for the update. I've got to ask, how do they treat the animals in pet check? Also, what's the cost? My gf and I have a beagle and she (the beagle) has a bit of separation anxiety, I'd hate to leave her anywhere where she's just sitting in a stack of cages all day, she'd freak out.

http://www.cedarpoint.com/public/visit/pet_chek.cfm

$15 per day per animal. It does not look like they do any kind of walking for the animals, but I believe you can stop by whenever you want to visit your pet, and then put them back in.

Thanks Jugga, good info. I'll make sure the puppy gives you a handshake when we make our pilgramage.

If in this kind of operation there are people not in constant motion, you're not doing it right. Your efficiency sucks.

Agreed. I work in service elsewhere and that's actually an exact quote from the boss, too. At least try to LOOK productive, even though there's always something else to do so you CAN be productive. (Namely, serving customers, but half the time it seems that can be forgotten.)

Anyway, echoing the sentiments of many, CP's food services needs a swift kick to the arse (or is it the budget?) in order for me to even begin to recommend it above another location. People ask me where the best place to eat at the park is, and I honestly don't know. (Game Day Grille is what I usually respond, but that's more for service than actual food quality, IMO.)

You run into the same crap at Chic fil a in the park. 

12 bucks for a chicken nugget combo with fries and a coke

when it costs you 6 at any outside the park Chic fil a.

Jason Hammond said:
It's a long walk to Camp Snoopy when you have a 3 and 5 year old asking you to carry them all the time. Maybe I'll bring a wagon next time.

Wagon works well if its not a crowded day, and you got a mother or someone along to carry it around when you go on rides. My mam did that last year with my 5 and 6 yr old cousins.

I want to compliment a couple of the ride hosts in Planet Snoopy. We were in there just prior to closing. They were very cheerful and great with the few kids that remained. We were the only ones left at the train waiting for my son to ride. I was talking to the host about the kids version of "Blowin in the wind" that was playing. She thought it was an odd choice for a kids song. She went on the comment on some of the others songs too. The host could have been grumps at that time , but they were great.

I wish Cedar Point would go like Disney and ban wagons. Strollers are much better for navigating through crowds.

Do 5 year olds fit in strollers?

Not the way American kids are growing.

That is seriously disturbing. I feel so sorry for that kid. I don't want to jump to conclusions, on the off chance she has some sort of thyroid or hormonal condition, but barring that I very much want to punch her parents in the face.

I'm guessing that since it is Maury, she's probably there because her mom doesn't know who the father is.

Hurray for American culture. *rolls eyes*