Although this type of thread has been popping up a lot recently (and I recommend e-mailing a moderator directly to resolve your problem), I will comment.
Looking at it from both sides, yes, occasionally we will get some hostility around here, but that is just because we constantly get threads asking the same question, such as "how will the crowds be on (insert date here)", and a lot of us are here for quality CP discussion. And usually, people are glad to help out a newbie with a question, but when it is a question that would require powers that only Miss Cleo and the Lemon Chill Guy possess, there is just nothing that they can do. And because they come up so much, these topics get really annoying. Now I realize that sometimes there are some remarks made that perhaps shouldn't have been, and it's too bad. I can see why it would be disappointing to a newbie who just had their question made fun of then closed or deleted. Even longtime members sometimes make mistakes by posting a topic that has consistently been talked about, but I just hope they can see why.
That is all... I just hope I haven't fueled the fire...
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"Vote early and vote often"