As a lot of you know, I had a less than pleasant experience this past weekend. I admit I got a little heated but a lot of that was due to my friend contributing and making it worse. I called the park yesterday because I just wanted them to know that they needed to handle the situation a bit better, I really didn't expect to get a return call but I did. I spoke with Emily and she was as nice as can be. I explained all that happened and how unfortunately my friend went back to Florida with a really bad opinion of the park. I didn't expect to get anything but Emily went above and beyond to make the situation right. I've always loved the park and I knew this was not the norm but just getting that phone call made me feel so much better and that they cared. I cannot ever change my friend's opinion but my faith in the park has been restored.
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