Why would they empty water dummies on the Raptor queue?

Last Saturday morning around 10:30 am we were waiting in a stopped queue under the transfer track on Raptor. They apparently had opened with two trains and decided to warm up the third, and were cycling it with water dummies. Then, with a relatively full queue of people directly under them, they dumped all the water from the water dummies, creating a massive waterfall on the heads of us below. Unable to move very far, people pushed and shoved into each other and many got wet. My grandson got so soaked we had to take him back to the room to change his clothes and dry out his shoes. It really pissed me off, frankly. It took an hour and a half out of our day and created some major grief.

I contacted the park in an attempt to possibly notify an apparently ignorant crew as to what happened, but have not received a response.

Here's to hoping they figure out their mistake.

You should have gone through the exit and notified a ride operator. They probably could have given you free stuff to apologize

Stupidity?

Sure hope the park get's back to you Chaindog, that is really unacceptable to empty those water dummies knowing that there's guest in the queue down below that would get wet. The Crew where in a hurry?

Cedar Point GCI said:
You should have gone through the exit and notified a ride operator. They probably could have given you free stuff to apologize

Why must everyone insist on getting free stuff during a complaint

Don't you mean "Why should the park care about keeping their paying customers happy by not dumping water on them and subjecting them to a mini-stampede?"

Yeah, there should be no expectation of the park making THEIR MISTAKE right. [heavy sarcasm alert]

Their post didn't say insist. I see it as it doesn't hurt to ask.

Wow, I'm sure they simply weren't thinking, but that was really stupid on their part. I would have been really angry too if I got all wet waiting in line for a roller coaster, especially if it was on a cooler day. And probably not everyone had the luxury to sneak back to change into some dry clothes and shoes. I understand getting wet from rain, water rides, etc, but not from a situation like this!

It must be the new water ride that replaced shoot the rapids

They obviously thought they were working thunder canyon that day...

But really, I don't like people to complain when unfortunate things happen, but this was unacceptable. You should definitely bring this to Cedar Point's attention.

I seriously think they didn't even think about where the water would go until it was too late. If I remember, that is where they always dump them, but it's usually in the morning before people are in line.

Yea it was stupid to not realize where that water was going to go, but I'm I'm inclined to agree with exittenglish. They've probably been dumping them there every day. Just without guests in the queues. Also, it's not like they have a ton of options with what to do with them. I doubt the park wants employees lugging around full water dummies very far and risking dropping them or breaking their backs.Maybe they could have just set them aside and emptied them after hours? Do they need to be emptied right then and there?

I've seen them avoid using the queues underneath the transfer track unless it's really packed and I always assumed it was because of falling water, vomit, etc. Seems like a simple enough solution to minimize any impact of a waterfall.

Did they need to empty them at all? I understand doing it if there is time, but just leaving it filled for the next day doesn't seem like it would be that much of a problem.

^ Just my guess, but maybe they need to be emptied in case they're needed elsewhere? Therefore, it wouldn't be as much of a burden to transport them.

Could it be that the weight is such that they aren't allowed to carry them more than a certain distance? How are they filled? Are they filled and then placed in the seats or are they put in the seats and then filled with a hose? I guess I can see a case where they are carried and then emptied but instead just kind of tipped out of the seats. I honestly don't know. Just wondering. Either way all if would've taken in this case was to have one of the ride hosts run down and advise folks to move out from underneath the track.

It is easier and safer to put them back in the seats empty. No point in lifting 125 lbs when you don't have to. Once in the seats they will fill them with a hose.

ChaseWalter22 said:

You should definitely bring this to Cedar Point's attention.

I would suspect that they know now. ; )

That is very unfortunate for you and your family. I do hope the park responds to you though to make it right, and inform the crew.

What I haven't seen any mention is so far is the risk of damage to personal belongings, i.e. cell phones. People who are going on Raptor do not expect to get wet, Therefore, when the crew unexpectedly dumps a crap load of water into the queues, not everyone is going to have their phones tucked away in a secure spot. I'm sure some people's personal belongings suffered water damage from this. So, yes, to expect reimbursement or free stuff is not a problem at all.