From that description (the bang against the lift causing it to shake and make a loud noise) sounds like one of the lifting dogs is slipping out of the lift chain, allowing the train to slide backwards until the other one catches the chain, or one of the safety dogs catches the anti-rollback. Let me guess...it usually happens near the top of the lift, as the second car clears the lift chain and the whole thing slips backward a few inches.
While the train has two dogs on it, the spacing is such that it is unlikely that both dogs will solidly engage the lift chain, so as the top dog disengages, the second dog will drop into place on the lift chain. Knoebels' Whirlwind, which has three dogs on it instead of the usual two, demonstrates this violently on almost every cycle...
So, am I close? :)
--Dave Althoff, Jr.