I've read here that those who stayed at Breakers on Friday were going to be "automatically" refunded their stay for that night.
I was also told at the Lighthouse point office that I would receive a 20% refund for our stay in the campground on Friday.
Has anyone who was there actually received their refund or discount yet, back to their credit card? I thought it was a little odd that he didn't process the refund while I waited, but the guy was the manager so I figured he knew what he was doing.
I'm going to give them a call, but thought I would check to see if anyone else has received refunds before I start complaining.
I have not received mine for Friday night in Breakers either. Woke up to no water and wasn't able to take a shower, etc.
I didn't put up a big fight while I was there because I knew the front line employees probably weren't empowered to do it themselves and they were probably dealing with a ton of BS at the time. I figured I'd just call in later. Then I saw reports of automatic refunds and decided to wait a bit. I am probably going to have to call too. Not sure if I will have a chance to do it by the end of the day. Let us know how it turns out.
-Matt
I just called... they said if you were already checked in when that happened (we checked in Thurs) that it would take 3-5 business days to be refunded to our card. So I'll give them a few days, then, when it doesn't show up, call them back. She said they were refunding everyone for Friday night across all resort properties.
well I wasn't staying at a cedar point property the weekend of the water main break, and am a platinum pass holder, and was disaapointed I lost the weekened when I drove from NJ for coastermania, but I did write cedar point a nice letter and all, and got some exit passes and a free fast lane plus wristband for another visit this season. wasn't expecting anything, but it was a nice jesture from the park. I know I will be returning before the season ends.
You must be logged in to post