a little letter from breakers . . .

I guess if he stayed off-site at a non-CP owned hotel he could say he was keeping them from making that extra buck.

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2003 Stats - Days in the Park: 8
TTD:8 MF:11 Mag:13 WT:7 MS:9 Raptor:7 Mantis:5 Gemini:8 DT:2 CCMR:4 CS:4 ID:6 WC:2 BS:2

Most likely, someone else will just take his place.

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I'd rather be in my boat with a drink on the rocks,
than in the drink with a boat on the rocks.

9th grade and able to book a room at breakers......hmmmmm.

I heard the synopsis of what happened. The hotels were not able to speak to persons of authority b/c of the power outage.

Understandably, guests started approaching the desk wanting to know if they could get a refund on the remainder of their stays b/c noone knew how long the power would be out. Each property made an independent decision to allow people to check out and get refunds b/c they had no way of asking the powers that be.

In the aftermath, word got to the top and it was decided from on high that those who were promised refunds would, in fact, not get them and their credit cards were re-charged after they had departed.

I will refrain from bluntly saying what I think but those who are upset have a legit complaint, in my opinion. Why would the park stand fast on the policy in this instance but they have decided to give out some freebies to park guests that were inconvenienced? I understand if you signed up on the way out the gate you are now eligible for a starlight ticket or some other benefit.

It comes down to money. If the person who made this decision (presumably the top dog) were customer service driven then he would have backed his lower management who made the right call.

If people choose not to stay at a Cedar Point Resort again in the future because of this poor decision, I would have to side with them.

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"You can dream, create, design and build the most wonderful plance in the world...but it requires people to make the dreams a reality."